All orders are shipped through FedEx and UPS.
After receiving your order it is poured and dried before shipment.
Shipping normally takes between 2-3 weeks. (Depending on weather and volume of order, shipment can take up to 4-6 weeks)
If any item is broken please notify ANN ORIGINAL MOLD COMPANY within 5 days after receiving your order. Refunds and Replacements will not be made after 5 days of receiving your order.
RETURN & REPLACEMENT POLICY
Replacements are awarded for any breakage during shipping.
ANN ORIGINAL MOLD COMPANY must be notified within 5 days of receiving the order by email or phone for all breakage or credit.
After 5 days you will not receive a replacement for any of your items broken during shipment
For returns a $30 fee is charged on all checks and chargebacks.